Thank you to all of our volunteers and clients this year at STCA$H!

We appreciate everyone's patience and understanding this tax season, as we faced some tough challenges with the new software program, and fewer appointments available to our clients.

With lessons learned and improvements made, we expect that next tax season will be back stronger than ever, and we are committed to providing free and quality tax preparation to the Southern Tier community.

Want to check on the status of your return?

Federal:  Visit or call 1-800-829-1954

NY:  Visit or call 1-518-457-5149

Southern Tier CA$H (Creating Assets, Savings, and Hope)

Southern Tier CA$H (Creating Assets, Savings and Hope)  is an IRS sponsored Volunteer Income Tax Assistance (VITA) program, led by Arbor Housing and Development,  offering free tax help for low-to-moderate income families and individuals, persons with disabilities, the elderly, and limited English speaking taxpayers who need assistance in preparing their own tax returns. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals.

Don't miss out on valuable tax credits that can lower the amount you owe or increase your refund - credits such as the Earned Income Tax Credit for low-income workers with "earned" income-wages or income from a small business. CA$H volunteers can prepare both your federal and state tax returns, and help you find tax credits for which you are eligible.

  • FREE - Using a paid preparer can cost $250 or more per person; the CA$H program costs nothing.
  • FAST - By e-filing and having your refund direct-deposited, you will receive your money quicker.
  • CONVENIENT - CA$H appointments are available at sites across the Southern Tier, and at times that work for you.
  • ACCURATE - CA$H volunteers are trained by IRS-approved specialists and must complete certification tests before completing any returns.
  • Financial Resources

    Do you work but still have a hard time making ends meet? Need information about saving for the future? Click below for resources, including information on replacing your Social Security Card, getting a copy of your W2, signing up for health insurance, amending your tax return or other financial needs.

    Making An Appointment

    When you receive all of your 2016 W-2s, it's time to call 2-1-1 Helpline and make your appointment!

    2-1-1 will begin taking appointment calls beginning January 23, 2017 for filing your 2016 personal income tax return. Click below for more information on making your appointment.

    Filing Your Own Taxes

    United Way offers a FREE online filing service that you can use anywhere. is a tool for people who made $64,000 or less in combined Adjusted Gross Income (AGI) in 2016. You can prepare and file both federal and state taxes at no cost, and claim valuable tax credits like the Earned Income Tax Credit (EITC).