Thank you to all of our volunteers and clients this year at STCA$H!

We appreciate everyone's patience and understanding this tax season, as we faced some tough challenges with the new software program, and fewer appointments available to our clients.

With lessons learned and improvements made, we expect that next tax season will be back stronger than ever, and we are committed to providing free and quality tax preparation to the Southern Tier community.

Want to check on the status of your return?

Federal:  Visit or call 1-800-829-1954

NY:  Visit or call 1-518-457-5149

Southern Tier CA$H (Creating Assets, Savings, and Hope)

Southern Tier CA$H (Creating Assets, Savings and Hope)  is an IRS sponsored Volunteer Income Tax Assistance (VITA) program, led by Arbor Housing and Development,  offering free tax help for low-to-moderate income families and individuals, persons with disabilities, the elderly, and limited English speaking taxpayers who need assistance in preparing their own tax returns. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals.



Financial Resources

Do you work but still have a hard time making ends meet? Need information about saving for the future? Click below for resources, including information on replacing your Social Security Card, getting a copy of your W2, signing up for health insurance, amending your tax return or other financial needs.

Did you receive a letter from the IRS, NYS Dept. of Tax and Finance, or another state tax notice?


First of all, don’t panic. Read the letter carefully, and follow the instructions in the letter. If you still do not understand, or need more explanation, call the phone number listed on the letter.


If you received a notice from the IRS, click here for more info.


If you received a notice from NYS Dept. of Tax and Finance, click here for more info.


Filing Your Own Taxes

United Way offers a FREE online filing service that you can use anywhere. is a tool for people who made $64,000 or less in combined Adjusted Gross Income (AGI) in 2016. You can prepare and file both federal and state taxes at no cost, and claim valuable tax credits like the Earned Income Tax Credit (EITC).